Your Choice of Care

We can provide a complete service to help you remain supported at home. You may choose any package from one half hour visit to 24 hour cover and we aim to make the process simple and affordable. Following your initial enquiry a qualified Manager will arrange a no obligation informal home visit to discuss your needs and wishes. This informal meeting takes up to one hour and enables the assessor to carry out a risk assessment to promote your safety and gain relevant information about your usual routine and preferred care visit times. We feel it is very important to involve you and your family or friends if you choose, at every stage of this care planning process enabling you to remain as independent as possible and make informed decisions about your care.

If you decide to arrange a care service, an individual care plan will be discussed with you prior to the care commencing. The care package is flexible and can be altered according to your needs. With your agreement, a care diary will be placed in your home, in which the carers can document the tasks they have undertaken.

We offer a value for money service with no hidden charges whether you fund your care or receive a direct payment. All information regarding costs will be discussed at your initial enquiry and full details are included in our service user guide which is provided to all potential and current clients. You will receive an invoice every four weeks in arrears with several payment options including direct debit, cheque, cash and internet banking.

If you qualify for a direct payment from the local Council this funding can be used to pay towards the cost of your care with your chosen provider – please contact us for more details.

Outreach provides home care for adults and children with any physical disability, sensory impairment, dementia, mental health needs or mild learning disabilities. We also provide domestic assistance and companionship for any individuals. .

Our services include:

Personal care – washing, bathing, showering, hair care, oral care, shaving, dressing

Continence care – assisting to the toilet, managing incontinence, catheter care

Transfers – assisting individuals to use walking aids or moving by hoist or stand aid

Meal preparation – cooking meals, heating prepared meals, breakfast/snacks, preparing drinks and encouraging hydration

Prescribed medication administration – prompting medication, assisting with medication from a weekly blister pack or dosette box, measuring liquid medication, instilling eye drops, applying creams, collecting prescriptions

Shopping – the carer can take cash and a list or you can accompany the carer

Household tasks – general cleaning, laundry, ironing, taking out rubbish

Taking to appointments

Companionship or taking to social activities

Sits – day or overnight

Property Maintenance

Palliative care

 

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